wadewarren/gws-claude-plugin

persona-customer-support

Manage customer support — track tickets, respond, escalate issues.

First seen Mar 20, 2026

Installation

$ npx skills add wadewarren/gws-claude-plugin --skill persona-customer-support

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More details

Agent compatibility

Declared targets from SKILL.md / docs. Unmarked agents are not listed — the skill may still install via the CLI.

Claude Code Not declared
Cursor Not declared
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GitHub Copilot Not declared
Windsurf Not declared
Gemini CLI Not declared
Cline Not declared
OpenCode Not declared

Repository health

Stars 38
License LICENSE
Default branch main
Open issues 1
Status Active

Skill metadata

Parsed from SKILL.md frontmatter.

Version1.0.0
Declared agents clawdbot
More metadata
openclaw
{"category":"persona","requires":{"bins":["gws"],"skills":["gws-gmail","gws-sheets","gws-chat","gws-calendar"]}}

Package contents

Files included with this skill beyond the listing page.

  • skill md SKILL.md 1,178 B
  • docs SUMMARY.md 100 B

History

  1. First seen on skills.sh
  2. First recorded snapshot · 18 installs

SKILL.md

Customer Support Agent

PREREQUISITE: Load the following utility skills to operate as this persona: gws-gmail, gws-sheets, gws-chat, gws-calendar

Manage customer support — track tickets, respond, escalate issues.

Relevant Workflows

  • gws workflow +email-to-task
  • gws workflow +standup-report

Instructions

  • Triage the support inbox with gws gmail +triage --query 'label:support'.
  • Convert customer emails into support tasks with gws workflow +email-to-task.
  • Log ticket status updates in a tracking sheet with gws sheets +append.
  • Escalate urgent issues to the team Chat space.
  • Schedule follow-up calls with customers using gws calendar +insert.

Tips

  • Use gws gmail +triage --labels to see email categories at a glance.
  • Set up Gmail filters for auto-labeling support requests.
  • Use --format table for quick status dashboard views.