Source

skillrecordings/support

66 skills · 118 combined installs

Skills from this source

#
Skill
Source
8W Activity
Installs
1
vercel-cli Deploy and manage Vercel projects via CLI. Use when deploying apps, managing environment variables, configuring domai…
skillrecordings/support
4
2
access-locked-out Restore access for customers who are locked out of their account or courses. Use when a paying customer cannot log in…
skillrecordings/support
2
3
agent-tool Define tools for the support agent. Use when adding new capabilities like refund processing, license transfer, knowle…
skillrecordings/support
2
4
ai-sdk Comprehensive guide to AI SDK v6 for agent development, tool definitions, multi-step agentic workflows, and result ex…
skillrecordings/support
2
5
app-crash-report Customer reporting application crashes, missing exercises, broken features, StackBlitz issues, or other technical pro…
skillrecordings/support
2
6
broken-link-404-error Address broken links and missing resources. Use when a customer reports a 404 or a link to course or website content …
skillrecordings/support
2
7
certificate-request Provide guidance on completion certificates. Use when a customer asks for a course certificate or LinkedIn certificat…
skillrecordings/support
2
8
cohort-access-request Help with access to cohort materials and recordings. Use when a customer cannot find or access cohort content, worksh…
skillrecordings/support
2
9
cohort-schedule-inquiry Share cohort schedule information. Use when a customer asks about dates, timing, or when the next cohort starts.
skillrecordings/support
2
10
content-feedback Customer providing feedback about course content including suggestions for improvements, typo corrections, error repo…
skillrecordings/support
2
11
continuing-education-credits Respond to CEU or professional credit inquiries. Use when a learner asks whether a course qualifies for continuing ed…
skillrecordings/support
2
12
corporate-invoice Handle corporate invoice and reimbursement requests. Use when a customer needs an invoice, VAT or tax info, or docume…
skillrecordings/support
2
13
course-builder-incident-forensics Diagnose production incidents for any course-builder app (ai-hero, epic-web, etc.) across Axiom, Vercel logs, source …
skillrecordings/support
2
14
course-content-locked Restore access to purchased course content. Use when a customer has paid but content is locked, missing, or inaccessi…
skillrecordings/support
2
15
data-refresh-eval Build and refresh eval datasets from Front, run routing evals, and analyze agent response quality.
skillrecordings/support
2
16
discount-code-request Respond to discount or coupon requests. Use when a customer asks for a promo code or special pricing.
skillrecordings/support
2
17
email-change Transfer licenses to a new email address. Use when a customer wants to change account email, move a license, or updat…
skillrecordings/support
2
18
email-delivery-failure Handle email delivery failures. Use when messages bounce or a customer reports not receiving emails.
skillrecordings/support
2
19
front-api Reference for Front REST API integration. Use when working with Front API schemas, nullable fields, webhooks, or debu…
skillrecordings/support
2
20
front-id-converter Convert between Front URL IDs (base-10) and API IDs (base-36 with prefix). Use when working with Front inbox, convers…
skillrecordings/support
2
21
front-plugin Build Front plugins using the Plugin SDK. Use when creating sidebar plugins, composer plugins, or extending Front's U…
skillrecordings/support
2
22
front-webhook Handle Front webhook events for the support platform. Use when implementing conversation ingestion, message handlers,…
skillrecordings/support
2
23
inngest-workflow Create Inngest workflows for durable execution. Use when building agent workflows, approval flows, scheduled tasks, o…
skillrecordings/support
2
24
installment-payment-option Answer payment plan questions. Use when a customer asks about installments or split payments for a course.
skillrecordings/support
2
25
invoice-billing-statement Provide receipts and billing statements. Use when a customer needs an invoice, receipt, or payment confirmation for a…
skillrecordings/support
2
26
learning-path-guidance Recommend learning paths. Use when a customer asks which courses to take and in what order.
skillrecordings/support
2
27
lesson-content-question Answer lesson-specific content questions. Use when a customer asks about a lesson, code example, or concept in a cour…
skillrecordings/support
2
28
media-press-outreach Handle media and press outreach. Use when journalists or podcast producers request interviews, features, or press inf…
skillrecordings/support
2
29
nonprofit-government-discount Respond to nonprofit or government discount requests. Use when an organization asks about special pricing for nonprof…
skillrecordings/support
2
30
ops-setup Guide user through support platform setup. Use when user says "set up", "configure", "I'm on step X", or provides API…
skillrecordings/support
2
31
outdated-course-content Handle reports of outdated course content. Use when a customer says material is old or no longer matches current tech…
skillrecordings/support
2
32
password-reset-issue Help with password resets and account recovery. Use when a customer cannot reset their password or access their accou…
skillrecordings/support
2
33
payment-method-issue Resolve payment method problems. Use when a customer has trouble paying with a card, Apple Pay, or a regional payment…
skillrecordings/support
2
34
pricing-inquiry Answer pricing questions for courses. Use when a customer asks about current price, pricing model, or availability.
skillrecordings/support
2
35
product-onboarding Add a new Skill Recordings product to the support platform. Use when user says "add product", "new app", "onboard [pr…
skillrecordings/support
2
36
scholarship-financial-aid Customer requesting free access due to financial hardship, sanctions, or being a student who cannot afford the course…
skillrecordings/support
2
37
security-vulnerability-report Respond to security vulnerability reports. Use when a researcher reports a security issue or asks about bug bounty po…
skillrecordings/support
2
38
skill-cli CLI for Skill Recordings Support Agent platform. Use when investigating support issues, debugging workflows, inspecti…
skillrecordings/support
2
39
skill-cli-basic-usage DEPRECATED — Use the `skill-support` skill instead. It covers everything this skill did plus OAuth auth, broker endpo…
skillrecordings/support
2
40
student-discount-request Respond to student discount inquiries. Use when a student or academic asks about educational pricing.
skillrecordings/support
2
41
subscription-renewal-issue Resolve subscription renewal and charge issues. Use when a customer reports an unexpected renewal, charge, or missing…
skillrecordings/support
2
42
tdd-red-green-refactor Enforce TDD workflow (red → green → refactor). Use for any code change that is testable.
skillrecordings/support
2
43
team-license-purchase Handle team and bulk license purchases. Use when an organization asks to buy multiple licenses for a team.
skillrecordings/support
2
44
technical-issue-course-content Troubleshoot technical issues with course materials. Use when a customer reports video, code, or content not working.
skillrecordings/support
2
45
ui-ux-feedback Capture UI and UX feedback plus feature requests. Use when a customer shares design feedback or asks for product chan…
skillrecordings/support
2
46
vector-search Implement vector search for knowledge retrieval. Use when adding RAG, semantic search, knowledge base features, or co…
skillrecordings/support
2
47
vercel-react-best-practices React and Next.js performance optimization guidelines from Vercel Engineering. This skill should be used when writing…
skillrecordings/support
2
48
website-bug-report Handle website bug reports. Use when a customer reports site errors or platform issues.
skillrecordings/support
2
49
workshop-cancellation-notice Notify about workshop cancellations. Use when a scheduled workshop or session is canceled or rescheduled.
skillrecordings/support
2
50
workshop-technical-setup Help with workshop technical setup. Use when a customer asks about required setup, tools, or preparation.
skillrecordings/support
2
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