sylphxai/skills

resolve-customer-support-case

Resolve one customer support case through a truthful outcome, authorized action, and verified closure. Use for a single ticket, not for designing the support system.

First seen Aug 22, 2026

Installation

$ npx skills add sylphxai/skills --skill resolve-customer-support-case

Similar popular skills

Related neighbors and high-traction skills in the same topics — useful to compare before installing.

Also in this package

Other skills from sylphxai/skills · top by installs.

npx skills add sylphxai/skills

Browse all from sylphxai/skills

More details

Agent compatibility

Declared targets from SKILL.md / docs. Unmarked agents are not listed — the skill may still install via the CLI.

Claude Code Not declared
Cursor Not declared
Codex Not declared
GitHub Copilot Not declared
Windsurf Not declared
Gemini CLI Not declared
Cline Not declared
OpenCode Not declared

Repository health

Stars 1
License LICENSE
Default branch main
Open issues 0
Status Active

Package contents

Files included with this skill beyond the listing page.

  • skill md SKILL.md 797 B
  • docs SUMMARY.md 202 B

History

  1. First seen on skills.sh
  2. First recorded snapshot · 1 installs

SKILL.md

Resolve a Customer Support Case

Never ask for passwords, OTPs, or full payment data in this channel. Do not trade refunds or gifts for review deletion, silence, or ratings. Equal facts get equal remedies regardless of threat volume. Closure without verifying the customer-visible outcome is not resolution.

Open [case decisions and playbooks](references/case-decisions-remedies-and-playbooks.md) when the remedy envelope needs depth.

Use operate-customer-support for the operating model. Use design-refund-support-flow when the entitlement rule itself is wrong.