Sumsub — Manage Client Webhooks
Lists, retrieves, creates, and updates ClientWebhook event subscriptions. Reads use /resources/api/clientWebhooks; writes use /resources/api/agent/clientWebhooks.
Endpoints
| Verb |
Path |
Purpose |
GET |
/resources/api/clientWebhooks |
List webhooks on the tenant. Returns EntityResult<ClientWebhook> ({list: {items: [...] }}). Capped at the oldest 50 server-side (getOldest50). |
GET |
/resources/api/clientWebhooks/{id} |
Read one webhook by id. Use this to resolve a name from a known id, or to verify what landed after a write. |
POST |
/resources/api/agent/clientWebhooks |
Create. Body must NOT include id — server assigns it. (The model layer still does an internal upsert, but the request DTO is ClientWebhookCreateRequest without id.) |
PATCH |
/resources/api/agent/clientWebhooks |
Update an existing webhook (by id in body). DTO is ClientWebhookUpdateRequest. |
Permission required: manageClientSettings.
There is no DELETE and no /stats endpoint on the public API — use the Sumsub dashboard UI when you need to delete a webhook or view per-webhook delivery stats.
Auth — App Token + secret (sandbox only)
This skill talks to the public Sumsub API and signs each request per the authentication reference. The full how-it-works writeup lives in the [sumsub-api-auth](../sumsub-api-auth/SKILL.md) skill — read it if you hit 401 Invalid signature.
⚠️ Sandbox tokens only. Do not accept or use a production App Token
here. If the user offers one, refuse and ask them to generate a sandbox
pair at <https://cockpit.sumsub.com/checkus/home?sbx=true> (**Connect
Sumsub to your AI agent -> Build & configure -> Generate token**).
Token + secret are shown once — copy both before closing the dialog. The helper script
enforces this — it rejects tokens that don't start with sbx: unless
SUMSUBALLOWPROD=1 is set.
| Var |
Example |
SUMSUBAPPTOKEN |
sbx:... — sandbox App Token from the dashboard. |
SUMSUBSECRETKEY |
The paired secret shown once at token creation. |
SUMSUB_BASE |
Optional. Defaults to https://api.sumsub.com. |
If the user has already supplied credentials in conversation, reuse them; otherwise ask once before running. Never echo the secret back.
Sandbox-only scope — production webhooks must be created by a human
Because this skill only accepts sandbox App Tokens, every webhook it creates or updates lives in the sandbox workspace. Sandbox and production are separate tenants on Sumsub's side — there is no "promote to prod" path, and re-running this skill with a production token is not the right way to set up a real webhook.
When the user is ready to wire up a production webhook:
- Do not offer to do it from this skill, even if the user asks.
- Do not ask for or accept a production App Token (the script will refuse
it without SUMSUBALLOWPROD=1, and you should not suggest that override).
- Tell the user that the production webhook — target URL, signing secret,
event subscription, custom headers — should be configured by a human directly in the Sumsub dashboard (Integrations → Webhooks, with the workspace toggle on Production). Setting up a production webhook is a security-sensitive operation (the signing secret authenticates real PII deliveries) and the audit trail should attribute it to a person.
- The right workflow is: use this skill to prototype against sandbox, capture
the final spec the user wants (event list, headers, signature algorithm), then hand that spec off as plain documentation so a human can recreate it in production.
Subcommands
manage_webhooks.sh is the orchestrator:
manage_webhooks.sh list # GET all webhooks (table summary; capped at 50)
manage_webhooks.sh list --json # raw JSON of all webhooks
manage_webhooks.sh get <webhookId> # one webhook (filtered from the list)
manage_webhooks.sh create <spec.json> # POST without id (compact spec → ClientWebhook)
manage_webhooks.sh update <spec.json> # POST with id (spec MUST contain id)
create and update both call buildwebhookpayload.py to expand the compact spec.
Before submitting: target must be publicly reachable
Sumsub delivers webhooks from its own infrastructure, so the target URL has to resolve and accept connections from the public internet. Common gotcha: users paste http://localhost:3000/webhook (or 127.0.0.1, 0.0.0.0, ::1) while developing locally. Sumsub accepts the URL at creation time but every delivery will fail — and targets like these are rejected by the skill's payload builder up front.
If the user supplies a localhost-ish URL, don't submit it. Instead, walk them through exposing the local server through a public tunnel before creating the webhook:
- Suggest ngrok (the most common choice). On macOS:
brew install ngrok/ngrok/ngrok. Other platforms: download from the link. First-time users need a free ngrok account to grab an auth token, then ngrok config add-authtoken <TOKEN> once.
- Ask which port their local webhook receiver listens on (typically 3000 / 8080 / 4000).
- Have them run
ngrok http <port> in a separate terminal and keep it open.
- ngrok prints a
Forwarding https://<random>.ngrok-free.app -> http://localhost:<port> line. The https://...ngrok-free.app part is the public URL.
- Append the receiver's webhook path (e.g.
/webhook, /sumsub) and use the full URL as target. Then re-run the create subcommand.
Heads-up to mention: on the free ngrok plan the public URL changes every time ngrok restarts — the webhook will need to be re-updated (POST with the existing id and the new target) each session. A reserved domain (paid) or --domain=<your-subdomain> keeps it stable. Alternatives if the user prefers: Cloudflare Tunnel (cloudflared tunnel), Tailscale Funnel, localtunnel — same idea, same procedure.
Compact spec for create / update
# Identity (omit on create; required on update)
id: 698bfc... # id from a previous list / create response
# Display + addressing
name: "Production webhook" # required (no min length but the dashboard expects something)
description: "Sends KYC events to our backend"
target: "https://example.com/sumsub/webhook" # required — destination URL (or slack / email / telegram address depending on targetType)
targetType: http # http | email | slack | telegram (default: http)
# Subscription
types: # required — event-type strings (see "Event types" below)
- applicantReviewed
- applicantPending
- applicantOnHold
- applicantCreated
applicantType: individual # individual | company (omit to subscribe to both)
sourceKeys: [] # optional — restrict to specific source keys
# Auth + delivery
secretKey: "..." # HMAC secret used to sign payloads
signatureAlgorithm: HMAC_SHA256_HEX # HMAC_SHA1_HEX | HMAC_SHA256_HEX | HMAC_SHA512_HEX (default: SHA256)
headers: # optional extra HTTP headers added to each delivery
- { key: "X-Source", value: "sumsub" }
- { key: "Authorization", value: "Bearer ${MY_TOKEN}" } # caller substitutes before sending
# Lifecycle flags
notResendFailedWebhooks: false # default false; true = no automatic retries on delivery failure
The builder validates enums (targetType, signatureAlgorithm, applicantType), rejects empty types, and wraps headers so that the key/value shape matches ClientWebhookHeader. Unknown keys pass through (escape hatch).
Event types (types[])
The OpenAPI keeps types as a free-form string[]. The names below cover the commonly-emitted Sumsub events. Unknown event types are silently accepted server-side and the webhook simply never fires — so typos are not caught by the API.
| Group |
Event type |
When it fires |
| Applicant lifecycle |
applicantCreated |
New applicant created |
|
applicantPrechecked |
Pre-screen complete |
|
applicantPending |
Submitted for review |
|
applicantReviewed |
Final review answer (GREEN / RED) reached |
|
applicantOnHold |
Review held / paused |
|
applicantActivated |
Applicant activated |
|
applicantDeactivated |
Applicant deactivated |
|
applicantReset |
Verification reset (retry) |
|
applicantLevelChanged |
Level reassigned |
|
applicantTagsChanged |
Tags added/removed |
|
applicantPersonalInfoChanged |
Personal info edited |
|
applicantDeleted |
Applicant deleted |
|
applicantPersonalDataDeleted |
GDPR personal-data erasure executed |
| Action workflow |
applicantActionPending / applicantActionReviewed / applicantActionOnHold |
Action-flow events |
| Workflow |
applicantWorkflowCompleted |
Workflow run finished (not applicantWorkflowRunCompleted) |
| Video ident |
videoIdentStatusChanged |
Live status update |
|
videoIdentCompositionCompleted |
Recording assembly finished |
| KYT (applicant-scoped) |
applicantKytTxnApproved / applicantKytTxnRejected / applicantKytTxnReviewed / applicantKytTxnDeleted / applicantKytTxnDataChanged / applicantKytTxnAwaitingUser / applicantKytOnHold |
Per-applicant transaction-monitoring events |
| KYT (case-scoped) |
kytCaseCreated / kytCaseStatusChanged / kytCaseReviewed |
KYT case-management events (note: it's kytCaseStatusChanged, not kytCaseUpdated) |
| AML case |
amlCaseApproved / amlCaseRejected / amlCaseOnHold |
AML-case disposition events |
| Travel Rule |
travelRuleAction |
Travel-rule lifecycle events |
| KYB |
kybCompanyActivity |
KYB ongoing-monitoring events |
The skill forwards whatever the caller writes — no client-side validation, since Sumsub may add events faster than this list updates.
Outputs
list — table with id, name, target, disabled, types[], applicantType, signatureAlgorithm, createdAt.
get — the full single webhook JSON (with secretKey redacted in the output as a defensive measure).
create / update — the persisted ClientWebhook (with server-assigned id on create) and a one-line summary.
Worked examples
- [
examples/basic-http.json](examples/basic-http.json) — minimal webhook: HTTPS endpoint, four applicant-lifecycle events, SHA-256 signing.
- [
examples/with-headers-and-restrictions.json](examples/with-headers-and-restrictions.json) — broad event set scoped to a specific sourceKey, with custom HTTP headers.
- [
examples/legacy-sha1.json](examples/legacy-sha1.json) — SHA1-signed webhook, for receivers that already verify SHA1.
- [
examples/update-existing.json](examples/update-existing.json) — same as basic but with id set, demonstrating the update path.
See also