SkillsAdd

smithery.ai

commerce-customer-service

Handle customer service operations for iCommerce. Use when managing tickets, order issues, returns, refunds, or support playbooks.

First seen Mar 22, 2026

Installation

$ npx skills add https://smithery.ai
View on skills.sh ↗ Website ↗

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Also in this package

Other skills from smithery.ai · top by installs.

npx skills add https://smithery.ai
smithery-ai-cli 7.8K frontend-design 6.2K skill-creator 2.5K ck:ui-ux-pro-max 1.3K pdf 1.2K xlsx 966 pptx 894 docx 884 webapp-testing 1 web-design-reviewer 657

Browse all from smithery.ai

More details

Agent compatibility

Declared targets from SKILL.md / docs. Unmarked agents are not listed — the skill may still install via the CLI.

Claude Code Declared
Cursor Not declared
Codex Not declared
GitHub Copilot Not declared
Windsurf Not declared
Gemini CLI Not declared
Cline Not declared
OpenCode Not declared

Skill metadata

Parsed from SKILL.md frontmatter.

Declared agents claude-code

Package contents

Files included with this skill beyond the listing page.

  • skill md SKILL.md 1,191 B
  • docs SUMMARY.md 163 B

History

  1. First seen on skills.sh
  2. First recorded snapshot · 1 installs

SKILL.md

Commerce Customer Service

Coordinate cross-domain customer support workflows.

How It Works

  1. Identify the customer and related orders or carts.
  2. Resolve the request using orders, returns, inventory, or checkout tools.
  3. Confirm outcomes and provide next steps.
  4. Document any exceptions or manual follow-up.

Usage

  • CLI: use stateset in natural language with --apply for writes.
  • MCP tools span customers, orders, products, inventory, returns, and carts.

Output

{"status":"resolved","customer_id":"cust_123","order_id":"ord_123"}

Present Results to User

  • Actions taken across domains.
  • Key identifiers (customer, order, return, cart).
  • Any remaining follow-up required.

Troubleshooting

  • Missing identifiers: ask for email, order number, or cart ID.
  • Conflicting statuses: verify latest order or return state before acting.

References

  • references/customer-service-playbooks.md
  • /home/dom/stateset-icommerce/cli/.claude/agents/customer-service.md