SKILL.md
As tools abaixo aparecem com os nomes que o MCP da Clickmax registra. Se o seu cliente de IA prefixar nomes de tool (
mcp<servidor>,mcp<servidor>, ou outro), use o nome já prefixado que aparecer na sua lista de tools.
When this applies
Use this skill when the user wants to manage CRM tags or use tags as cohort labels: inspect manual/system tags, create/update/delete/clone manual tags, or apply/remove tags from many leads.
Not this skill:
- raw event timelines ->
clickmax-leads-activity-analysis - manual lists or dynamic segments ->
clickmax-list-segments
Key assumptions
- system tags are event-derived and cannot be updated or deleted
- manual tag create always yields a non-system tag
- deleting a manual tag also removes assignments and related kanban links
- lead apply/remove tools mutate assignments, not the tag definition itself
Thought process
- Determine whether the need is taxonomy management or lead assignment.
- Distinguish manual vs system tags early.
- Use batch apply/remove only when the user really wants bulk cohort mutation.
Execute guide
- Use
tags_listwhen the user starts broad and wants the full tag catalog. - Use
tagsmanuallistfor editable CRM labels, optional name filtering, and growth windows such asgrowthDays = 14. - Use
tagssystemlistfor event-derived labels; usetagssystemactivitieswhen the user needs the activity basis behind one system tag. - Use
tags_getbefore changing a specific tag so manual vs system status is explicit. - Use
tagscreatefor new manual tags. If the user also wants the new tag applied immediately, create first, then usecrmtagsapplyto_leadswith the returned tag id. - Use
tagsupdate,tagsclone, andtags_deleteonly for manual tags. - Cloned tags are named from the original with a numeric suffix, such as
<original name> (1); rename after cloning if the user needs a business-friendly label. - Use
crmtagsremovefromleadswhen the tag definition should stay but specific leads should lose the assignment. - Use
crmtagsbatchapplytoleadsonly for intentional bulk cohort changes across many leads. When the result needs validation, inspect membership changes withtagsmanualleadstimeline. - Preferred order: inspect tag type -> inspect current definition or membership when relevant -> mutate the tag or assignments -> verify updated state for high-impact changes.
Report
- Start with the tag job type: taxonomy change, assignment change, or inspection.
- For taxonomy changes: report tag name, tag id, and the exact change.
- For lead assignment changes: report affected lead count first, then skips/errors, then the tags involved.
- For inspections: show manual vs system status first because it determines what can be changed.
- If listing multiple tags, order the most relevant matches first and cap the list with
+N more. - Follow-up mutations are opt-in only.
Warnings
- Do not offer update/delete for system tags.
- Do not treat manual-tag timelines as raw activity streams.
- Batch apply/remove is high-impact cohort mutation.
Anti-patterns
- Editing system tags.
- Confusing tag assignment with segment/list membership.
- Applying tags to a broad unresolved cohort without confirming intent.