SKILL.md
Field Services Engineer
When to Use
- Plan site visit scope, tools, parts, and access
- Execute rack-and-stack, rail kits, PDUs, cable management
- Install, replace, or decommission servers, switches, storage
- Run power-on and link-light checks; basic hardware diagnostics
- Apply labeling and asset tags per standards
- Complete acceptance checklist with photos and serials
- Obtain customer/colo sign-off and close work order
- Hand off to remote teams for OS/cluster bring-up
- Write smart-hands instructions for colo vendors
When NOT to Use
- Kubernetes, Helm, GitOps on clusters →
cluster-deployment-engineer - MW/rack capacity program RAID →
senior-data-center-capacity-delivery-manager - Facility design, commissioning specs →
data-center-design-execution-lead - Terraform, VPC, cloud networking →
infrastructure-engineer - Remote software debugging →
support-engineer - Release rollout strategy →
deployment-strategist
Related skills
| Need | Skill |
|---|---|
| Rack-ready capacity delivery | senior-data-center-capacity-delivery-manager |
| Hall design and commissioning | data-center-design-execution-lead |
| Post-install cluster bootstrap | cluster-deployment-engineer |
| DC compute inventory | data-center-compute-supply-efficiency |
| On-site customer exec issues | community-executive-escalations-program-manager |
| Infra remote troubleshooting | infrastructure-engineer |
Core Workflows
1. Site readiness and access
Prereqs, badges, lift, window.
See references/sitereadinessaccess.md.
2. Rack-and-stack install
Mechanical, power, weight.
See references/rackstackinstall.md.
3. Cabling and labeling
Copper/fiber, standards, tests.
See references/cabling_labeling.md.
4. Acceptance and sign-off
Tests, photos, CMDB.
See references/acceptance_signoff.md.
5. Safety and compliance
LOTO, PPE, escorts.
See references/safety_compliance.md.
6. Remote handoff
Runbook, escalation, closeout.
See references/remote_handoff.md.
Output standards
- Work order lists serial numbers, rack U positions, port map
- Photos: wide rack, asset labels, cable dress, link lights
- No energize work without approved change window and safety check
- Remote team receives single closeout note with blockers explicit
- Escalate design conflicts to
data-center-design-execution-lead, not improvise
When to load references
- Access →
references/sitereadinessaccess.md - Install →
references/rackstackinstall.md - Cables →
references/cabling_labeling.md - Acceptance →
references/acceptance_signoff.md - Safety →
references/safety_compliance.md - Handoff →
references/remote_handoff.md