Source

composio-community/support-skills

40 skills · 137 combined installs

Skills from this source

#
Skill
Source
8W Activity
Installs
1
sla-monitor Check SLA compliance across open tickets and flag breaches or at-risk tickets
composio-community/support-skills
5
2
support-metrics Generate a support metrics summary from [Gorgias](https://composio.dev/toolkits/gorgias) tickets and optionally push …
composio-community/support-skills
5
3
angry-customer-playbook Step-by-step de-escalation guide for handling angry or abusive customer messages.
composio-community/support-skills
4
4
bug-report Extract a structured bug report from a support ticket and create a [Linear](https://composio.dev/toolkits/linear) iss…
composio-community/support-skills
4
5
chatbot-review Review and improve AI chatbot responses using conversation logs from [Botsonic](https://composio.dev/toolkits/botsoni…
composio-community/support-skills
4
6
csat-followup Send CSAT follow-up emails to customers after ticket resolution via [Gmail](https://composio.dev/toolkits/gmail)
composio-community/support-skills
4
7
escalate Escalate a support ticket to a [Linear](https://composio.dev/toolkits/linear) issue and notify the team on [Slack](ht…
composio-community/support-skills
4
8
handoff-notes Generate agent handoff notes for shift changes or ticket reassignment
composio-community/support-skills
4
9
qa-response Review a drafted support response for quality, accuracy, tone, and completeness before sending.
composio-community/support-skills
4
10
root-cause Analyze a set of related tickets to identify the underlying root cause.
composio-community/support-skills
4
11
sentiment-check Analyze customer message text for sentiment, urgency, and emotional tone.
composio-community/support-skills
4
12
ticket-triage Pull open [Gorgias](https://composio.dev/toolkits/gorgias) support tickets and triage them by urgency, category, and …
composio-community/support-skills
4
13
tone-rewriter Rewrite a support response in a different tone - formal, casual, technical, empathetic, or concise.
composio-community/support-skills
4
14
weekly-digest Generate a weekly support digest and post it to [Slack](https://composio.dev/toolkits/slack)
composio-community/support-skills
4
15
zendesk-triage
composio-community/support-skills
4
16
auto-tag Automatically analyze and tag untagged [Gorgias](https://composio.dev/toolkits/gorgias) tickets based on content.
composio-community/support-skills
3
17
call-summary call-summary Installation Command Prompt $ npx skills add https://github.com/composio-community/support-skills --skil…
composio-community/support-skills
3
18
contact-sync Sync customer data between [Gorgias](https://composio.dev/toolkits/gorgias) and [HubSpot](https://composio.dev/toolki…
composio-community/support-skills
3
19
customer-360 Full customer lookup across [Gorgias](https://composio.dev/toolkits/gorgias) tickets and [HubSpot](https://composio.d…
composio-community/support-skills
3
20
customer-winback Identify churned or at-risk customers and draft personalized winback emails
composio-community/support-skills
3
21
draft-reply Draft a customer support email reply based on ticket context.
composio-community/support-skills
3
22
email-verify Bulk verify customer email addresses using [Clearout](https://composio.dev/toolkits/clearout) or [Mailcheck](https://…
composio-community/support-skills
3
23
feedback-digest Aggregate and analyze customer feedback from [Delighted](https://composio.dev/toolkits/delighted), [GatherUp](https:/…
composio-community/support-skills
3
24
freshdesk-triage Pull open tickets from [Freshdesk](https://composio.dev/toolkits/freshdesk) and triage by priority, type, and SLA
composio-community/support-skills
3
25
inbox-zero Scan your support inbox and batch-process tickets with quick actions (reply, tag, assign, close)
composio-community/support-skills
3
26
intercom-resolve Manage and resolve [Intercom](https://composio.dev/toolkits/intercom) conversations — triage, reply, snooze, or close
composio-community/support-skills
3
27
knowledge-search Search the knowledge base in [Notion](https://composio.dev/toolkits/notion) for answers to customer questions.
composio-community/support-skills
3
28
lead-enrich Enrich customer/lead profiles with business data using [LeadIQ](https://composio.dev/toolkits/leadiq),…
composio-community/support-skills
3
29
macro-builder Analyze ticket history to identify patterns and generate reusable support macros/playbooks.
composio-community/support-skills
3
30
merge-tickets Find and flag duplicate or related [Gorgias](https://composio.dev/toolkits/gorgias) tickets that should be merged
composio-community/support-skills
3
31
nps-collect Send NPS/CSAT surveys and analyze results using [Delighted](https://composio.dev/toolkits/delighted) or [Satismeter](…
composio-community/support-skills
3
32
outreach-campaign Set up customer outreach sequences via [Lemlist](https://composio.dev/toolkits/lemlist), [Reply.io](https://composio.…
composio-community/support-skills
3
33
proposal-draft Draft and send client proposals via [Better Proposals](https://composio.dev/toolkits/better-proposals) or [Bidsketch]…
composio-community/support-skills
3
34
refund-processor Process a refund request by gathering context and preparing the refund workflow.
composio-community/support-skills
3
35
response-templates Generate or suggest canned response templates for common support scenarios.
composio-community/support-skills
3
36
ticket-summarize Summarize a support ticket thread into key points and action items.
composio-community/support-skills
3
37
translate-ticket Translate a customer message and draft a reply in their language.
composio-community/support-skills
3
38
vip-alert Identify VIP/high-value customer tickets and flag them for priority handling.
composio-community/support-skills
3
39
whatsapp-support Handle WhatsApp customer support conversations via [Wati](https://composio.dev/toolkits/wati) or [Whautomate](https:/…
composio-community/support-skills
3
40
zoho-desk-triage Pull open tickets from [Zoho Desk](https://composio.dev/toolkits/zoho-desk) and triage by priority and department
composio-community/support-skills
3